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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carol Criswell

December 16, 2025

5  out of  5
rating by Carol Criswell
"After calling about five other companies looking for better rates for our bundled home auto and umbrella insurance, I reached out to State Farm and was connected with Whitney. Not only wore the rates and coverage better than our existing coverage, but Whitney was a pleasure to work with. Whitney is very informed and very professional. Whitney made what is sort of a tedious task worth it!"
We responded:
"Thank you so much for your kind words, Carol! I’m delighted to hear that Whitney was able to provide you with better rates and coverage for your bundled home, auto, and umbrella insurance. It’s wonderful to know that she made the process easier and more enjoyable for you. We truly appreciate your confidence in State Farm as well as our agency and look forward to continuing to serve your insurance needs for years to come!"
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Donna Whitehead

December 15, 2025

5  out of  5
rating by Donna Whitehead
"Spencer was very helpful. He explained everything in our policy and even was able to save us almost $50.00 a month. The warm atmosphere that his office presented from the very first contact is why we chose his office. Recommend highly."
We responded:
"Thank you so much for your wonderful feedback, Donna! I’m glad I could help explain your policy clearly and find ways to save you nearly $50 a month. It means a lot to me that the warm atmosphere of our office made a positive impression from your very first contact. I truly appreciate your recommendation and look forward to assisting you in the future!"
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Maria Aceves

December 11, 2025

5  out of  5
rating by Maria Aceves
"Amazing customer service,if you looking for insurance and dont know where to go for one I really recommend to give them a call you will not regret it,thank so much for helping find the perfect plan for me and my family is much appreciated."
We responded:
"Maria, we are glad that Erin was able to help you with your auto, renters', and life insurance needs. Thank you for taking the time to chat with us."
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jose hincapie

December 10, 2025

5  out of  5
rating by jose hincapie
"Whittney made the process super smooth and fair. Overall awesome person to work with, highly recommended."
We responded:
"Jose, we truly appreciate your wonderful feedback! It’s great to know that Whittney was able to make the process easy and fair for you. Your recommendation means a lot to our team. We look forward to assisting you again down the road!"
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Mary Jane Supnet

December 10, 2025

5  out of  5
rating by Mary Jane Supnet
"Spencer Hall is very knowledgeable & professional with a warm personal touch with his dealings. He assisted me well until the end. Needed an immediate assistance & he came thru explaining the coverages, getting me available discounts. He is by far the most friendliest & informative insurance agent in my 30 years of car insurance journey. Highly recommended. Excellent job Spencer."
We responded:
"Hi MJ, Thank you so much for your kind words! I’m truly honored to hear that my knowledge, professionalism, and personal approach made such a positive impact on your insurance experience. It was my pleasure to assist you promptly and help you find the best coverage and discounts available. Your recommendation means a lot to me, especially coming from someone with 30 years of experience. Please don’t hesitate to reach out anytime—you can count on myself and my team to be here for you!"
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Eric Correll

December 10, 2025

5  out of  5
rating by Eric Correll
"Spencer’s team saved me $200 a month!"
We responded:
"Hi Eric, I’m so glad to hear we were able to save you $200 a month on your auto insurance! It was a pleasure working with you to find better coverage at a great price. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for your trust—my team and I here to help whenever you need!"
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Miranda Mawhinney

December 5, 2025

5  out of  5
rating by Miranda Mawhinney
"Had such a great experience with Whittney! She was so helpful and got me set up with everything I needed. Definitely recommend working with her."
We responded:
"Miranda, thank you for the great review! We’re glad Whittney was able to help you get everything set up with your auto insurance and make the process easy. We appreciate your recommendation and are always here to help! — Spencer Hall State Farm Agency"
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Francisco Ontiveros Nunez (Leaked99)

December 5, 2025

5  out of  5
rating by Francisco Ontiveros Nunez (Leaked99)
"Talked with Spencer Hall over the last few days and he helped be set up my car insurance, and he even worked with me to help me find the best price under Statefarm! Working with him was extremely pleasant and I’m very happy to be a new customer with him being my new agent."
We responded:
"Francisco, thank you so much for the great review! It was a pleasure working with you over the last few days and helping you get your auto insurance set up. I’m really glad we were able to get you set up with State Farm. I’m excited to have you as a new customer and truly appreciate your trust. My team and I are here anytime you need anything — welcome to the agency!"
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Trisha Shollenburg

November 26, 2025

5  out of  5
rating by Trisha Shollenburg
"I can honestly say I have never had a better experience when it comes to insurance! Spencer took the time to listen to my situation and what I felt I needed and when I say listen, he really did. Really listen. Didn't talk over the top of me or try to push anything on me. He thoroughly explained things that I had no idea about. No one had ever taken the time to explain how liability really works. I feel like he truly took the time to get to know me like an insurance agent should. I have a better view of the bigger picture now & I will be moving all my policies this way. Thank you so much Spencer! I work forward to working with you & your team!"
We responded:
"Trish, Thank you so much for your kind words! It truly means a lot to me that you felt heard and that I could help clarify how liability and your insurance work. Taking the time to understand your unique situation is very important to me, and I’m glad I could provide the guidance you needed. I’m excited to have you move all your policies over and look forward to working with you and supporting you every step of the way. Thanks again for your trust! Best, Spencer"
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Jessica Collins

November 25, 2025

5  out of  5
rating by Jessica Collins
"Whitney, at spencer Hall was extremely helpful explaining my options, going over different situations that could arise that i had not thought about. All being mindful of what i could spend. Very impressed and Greatful i choose this agent. 💯% recommend."
We responded:
"Thank you so much, Jessica, for your kind words! We're thrilled to hear that Whitney was able to guide you through your options with such care and attention to your budget. It's wonderful to know she helped you feel confident every step of the way. We truly appreciate your recommendation and are grateful you chose our office. If you ever need anything else, don’t hesitate to reach out!"
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Steve Maezes

November 19, 2025

4  out of  5
rating by Steve Maezes
"Whitney was very helpful and helping me make a decision to acquire insurance at State Farm.. Remarkably informative and it was definitely worth the value in dollars. Thanks again."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know! "
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Meranda

November 10, 2025

5  out of  5
rating by Meranda
"Fantastic people, my agent really went up to bat for me. I spent too much time and too much money at other instance agencies and then circled back to State Farm and I'm particularly excited to be working with Spencer Hall. Thanks!"
We responded:
"Maranda, I am glad we connected and I was able to help! My team and I are here to help make sure life goes right! - Spencer"
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Amy Metzler

November 8, 2025

5  out of  5
rating by Amy Metzler
"I have worked with them several years now. They are very responsive and get back to me with information right away and work to ensure I’m receiving the best rates possible."
We responded:
"Amy, we truly appreciate your loyalty and thoughtful feedback! It’s wonderful to know that our team has consistently been prompt and attentive in providing you with the best rates. Your satisfaction is very important to us, and we’re grateful for the opportunity to continue supporting you. Thanks again for your kind words!"
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Wes Moore

November 5, 2025

5  out of  5
rating by Wes Moore
"The Spencer Hall State Farm team is absolutely great to work with! Everyone there is so friendly, courteous, and easy to talk to. They really take the time to make sure everything is done right and that you understand all the details. You can tell they genuinely care about their clients, and that makes all the difference. Highly recommended."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Olivia Bryson

October 25, 2025

5  out of  5
rating by Olivia Bryson
"Whittney was super helpful and wonderful to chat with! She explained everything thoroughly as well!"
We responded:
"Olivia, thank you for your kind words! We are glad that Whittney was able to throughly talk through your auto and life insurance options. Please don’t hesitate to reach out to our office in the future, welcome to our State Farm family!"
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Michael Self

October 25, 2025

5  out of  5
rating by Michael Self
"I recently started a new car insurance policy through state farm. Whitney Calton was extremely professional,helpful and friendly answering every question I had. Extremely happy with the overall experience and interaction."
We responded:
"Hi Michael, Thank you so much for sharing your positive experience! We're thrilled to hear that Whitney provided you with professional, helpful, and friendly service throughout your new car insurance policy process. Your satisfaction means a lot to us, and we're glad we could make the experience smooth and enjoyable for you. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Welcome to the State Farm family!"
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ML Hilton (Seller)

October 24, 2025

5  out of  5
rating by ML Hilton (Seller)
"Very responsive company. Every person I’ve interacted with at this company is professional, knowledgeable, helpful, and prompt."
We responded:
"Marie, thank you so much for your kind words! We’re thrilled to hear that our team has been professional, knowledgeable, and prompt in assisting you. Your feedback means a lot to us and motivates us to continue delivering excellent service. We look forward to working with you again in the future!"
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Torrey Wolbert

October 24, 2025

5  out of  5
rating by Torrey Wolbert
"Everyone at Spencer Hall have been great! They are very responsive to my questions, and are willing to go the extra mile. I appreciate all of you! Thank you.😊"
We responded:
"Thank you so much for your kind words, Torrey! We're thrilled to hear that you found our pricing reasonable and that our team at Spencer Hall has been responsive and helpful. It’s our pleasure to go the extra mile for you. We truly appreciate your support and look forward to continuing to assist you!"
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richard smouse

October 15, 2025

5  out of  5
rating by richard smouse
"Very friendly, courteous and , respectful to me. Knowledgeable about policies and coverages."
We responded:
"Thank you for your kind words, Richard. Thank you for allowing us to serve you!"
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James Reyes

October 14, 2025

5  out of  5
rating by James Reyes
"Spencer Hall and his team at State Farm have been wonderful to work with over the years. They’ve always gone above and beyond to take care of both my company’s needs and my own. Their responses are always quick, and their guidance has been incredibly helpful whenever questions come up. A big shoutout to Mackenzie for her friendly attitude and great customer service—every email I send gets a thoughtful reply. It’s been a pleasure working with such a dependable and caring team!"
We responded:
"Hi James, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Spencer, Mackenzie, and the entire team have consistently gone above and beyond to support both your company and personal needs. Providing quick responses and helpful guidance is very important to us, and we’re glad it has made a positive difference for you. We truly appreciate your continued trust and look forward to working with you for many years to come!"
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Taylor Polan

October 6, 2025

1  out of  5
rating by Taylor Polan
"Got a quote online and it makes you click all those boxes about being ok with being contacted, so I expected the annoying emails and calls. I shop insurance every 6 months for 2 cars in 2 states. So I get about 10 quotes from 5 companies every 6 months. Im used to it, I just politely ask to not be contacted again unless I reach out and have always received a simple- "no problem good luck in your insurance hunt" or " ok we are here if ya need anything else". Whittney wrote me an email this morning with some quotes in it, and I politely asked not to be contacted again unless I reached out to them. To which she responded- why would you ask for a quote if you didnt want us to reach out? Couple things- 1. You gave me the quotes I already had from the website, I didnt need you to send them to me again. If I wanted to move forward I would have. I get it, you do sales, follow ups are important part of the job. So I respect that and always respond with straight forward answer so you dont have to waste any more of either of our times. 2. You sent me the quotes, and I responded and asked not to be contacted again unless I reached out first and thanked you for your understanding (a little premature since you clearly didnt understand). Again take a hint- im either not interested or maybe I am and just wanted time to compare quotes and didnt want you guys hounding me until I made my decision. 3. When a customer politely asks you to stop contacting them- you should probably respect that. Good luck Whittney. Im sure with a little more customer service training you'll start to see those number rise. Wish ya the best."
We responded:
"Taylor, thank you for your review! I appreciate your honest feedback on how my team can improve our processes. Regarding the quotes, please note that the initial figures we provide are rough estimates and not final. We usually follow up with each person requesting a quote to ensure the information in our quoting tool is accurate, so you receive the most precise quote possible. If you reconsider, we would be happy to discuss the quotes we shared with you in more detail. I’ve spoken with Whittney about this, and I believe her question was sincere, as she typically discusses these quotes with most people who contact our office. Since we received a brief response—when we usually see more engagement from such requests—she aimed to keep the conversation concise to better understand why you preferred not to talk further. Our team dedicates significant time and resources to this process, and we recognize that our customers and potential customers do the same. I truly appreciate you sharing how this made you feel. We are continually working to improve our process and customer experience, and your feedback will help us do just that. Give our office a call if you feel that there is anything further you feel needs to be shared with Spencer directly or you would like to talk to Whittney any further about the quotes. 503-252-5581, thanks Taylor."
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D P

October 1, 2025

5  out of  5
rating by D P
"Erin stuck with me and found around 80.00 a mo. savings.Very pleasant and fun to talk with. Thank you Erin!"
We responded:
"We’re thrilled to hear that Erin was able to find you great savings and made the process enjoyable. We truly appreciate your trust and look forward to assisting you again in the future!"
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Karen R Wong

September 29, 2025

5  out of  5
rating by Karen R Wong
"Mackenzie is the greatest - quick to respond to my questions and helpful when I have any questions!"
We responded:
"Hi Karen, we really appreciate your kind words! It’s great to hear that Mackenzie was prompt and helpful whenever you had questions. Thank you for sharing your experience, and please don’t hesitate to reach out if you need anything else!"
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Brennan Scarlett

September 28, 2025

5  out of  5
rating by Brennan Scarlett
"I am happy customer. Mackenzie has been a joy to work with."
We responded:
"Thank you, Brennan! We’re so glad to hear that you’re a happy customer and that Mackenzie has been such a joy to work with. We truly appreciate your trust in us and look forward to continuing to provide you with great service."
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Jenna M

September 25, 2025

5  out of  5
rating by Jenna M
"I have been shopping around for a reasonable car insurance rate and my insurance agent Erin made that happen!! Not only did she come in under my current insurance premium I get a lot more A lot more benefits. So if you’re overpaying For car insurance, reach out to these guys and they will help you out!"
We responded:
"Jenna, Thank you so much for sharing your experience! We’re thrilled to hear Erin was able to help you find a great rate with even more benefits. We truly appreciate your trust in us and your recommendation. We’ll be sure to pass along your kind words to Erin — she’ll be so happy to know she made a difference for you!"