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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Jones

September 10, 2025

5  out of  5
rating by Rachel Jones
"So informative and kind! Highly recommend!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you found our service informative and that you felt well cared for. Your recommendation means a lot to us! We look forward to serving you as our customer going forward."
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Don Gulley

September 10, 2025

5  out of  5
rating by Don Gulley
"I can’t say enough about Spencer Hall and his team. They respond quickly, provide me with all the information I need, and treat me like family. I truly value how they go above and beyond—not only serving my family with care, but also finding ways to save us money. Their commitment sets them apart."
We responded:
"Thank you for your heartfelt review! We're honored to hear that Spencer and the team have made such a positive impact. Providing quick responses, thorough information, and treating our customers like family is at the core of what we do. We're especially glad to know that our efforts to go above and beyond, including helping you save money on your auto and home insurance, have made a difference. Your trust and kind words truly motivate us to keep delivering exceptional service. We look forward to continuing to support you and your family in any way we can."
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Courtney Thomas

September 5, 2025

5  out of  5
rating by Courtney Thomas
"I recently switched from USAA to State Farm and had the absolute pleasure of working with Whittney Calton throughout the process. From start to finish, Whittney was incredibly detailed, thorough, and professional. She took the time to walk me through every part of the transition, answered all my questions clearly, and ensured I understood exactly what my new policy covered. Not only did she provide top-notch customer service, but she also helped me secure a policy with more coverage at a lower monthly cost — which is a rare and amazing outcome these days. I genuinely felt like she had my best interests in mind and wasn’t just trying to sell a policy. If you’re considering making a switch or just want someone who will take the time to really find the best option for you, I highly recommend reaching out to Whittney. She made the whole experience easy and reassuring."
We responded:
"Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Whittney provided such detailed, professional, and personalized service throughout your transition from USAA to State Farm. It’s fantastic that she was able to help you find better coverage at a lower cost while making sure you felt confident and informed every step of the way. We truly appreciate your recommendation and are grateful to have Whittney on our team delivering exceptional care to our clients. If you ever need anything else, please don’t hesitate to reach out!"
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Dayle Howard

September 5, 2025

5  out of  5
rating by Dayle Howard
"Very helpful and knowledgeable. Makes everything super easy and im pleased with my service."
We responded:
"Thank you for your positive feedback. We are pleased to hear that you found our service both helpful and straightforward. Ensuring your satisfaction is our priority, and we remain committed to providing you with excellent support. Please feel free to contact us should you need anything, we are here to help."
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Jonathan d

August 26, 2025

5  out of  5
rating by Jonathan d
"Fast quote great prices and great people to work with"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our quick quotes, competitive pricing, and team. We look forward to working with you again!"
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Beth Blume

August 21, 2025

5  out of  5
rating by Beth Blume
"Erin was so helpful, the process to switch was very easy, and I saved 60 dollars a month while also getting renters insurance! Definitely recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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P T

July 23, 2025

5  out of  5
rating by P T
"I transferred to Spencer's office in 2023 and have consistently received exceptional service. The team is always helpful, responsive, and highly informative."
We responded:
"I am glad that we are fulfilling our commitment to you, thank you for sharing PT!"
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George

July 22, 2025

5  out of  5
rating by George
"Erin was very helpful and help me find all the discounts available to me she was friendly and made me feel comfortable with the policy she created"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Doug Coons

July 7, 2025

5  out of  5
rating by Doug Coons
"I switched my home and auto policies to Spencer's office just over a year ago and on top of saving money I have received the best service from office manager Mackenzie Torres. She has gone above and beyond anytime I have reached out with questions and in an era where service tends to be lacking she embraces the opportunity to keep Spencer's clients happy. I'm recommending friends and family to get the same experience. Thanks! Doug Coons"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steve Loveland

June 17, 2025

5  out of  5
rating by Steve Loveland
"I was looking for new Insurance provider and Spencer Hall with State Farm sent us a quote in the mail. I really appreciated getting this hard copy to see what I was purchasing. I then received a call and an email with questions regarding getting a new policy. Spencer was able to save me some money but most importantly I didn’t feel like just a number."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Laureen Boda

June 17, 2025

5  out of  5
rating by Laureen Boda
"The Spencer Hall State Farm Agency was recommended to us. Thank goodness! We were connected with Erin Thomas and she has been absolutely wonderful from start to finish. She went the extra mile for us (several extra miles lol) and there has always been a smile in her voice. I had no idea insurance could go so well. Erin is well versed, well spoken, knowledgeable, friendly, and super service oriented all while making sure all details are perfected. Erin is a real gem! Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mark and Jeannie Krening

May 16, 2025

5  out of  5
rating by Mark and Jeannie Krening
"Just switched to State Farm after years with a different company. Had the best experience with Erin Thomas today. Beyond pleasant to work with. Thanks, Erin!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kimberly Lucenti

May 13, 2025

5  out of  5
rating by Kimberly Lucenti
"Brady was awesome to work with. Very responsive!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Bret Walton

April 24, 2025

5  out of  5
rating by Bret Walton
"Mackenzie at Spencer Halls office is super friendly and the entire office provides great service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karen Smith

April 24, 2025

5  out of  5
rating by Karen Smith
"Changed insurance after 15 years of service! We needed a lower payment for our home and cars. Spencer was very professional and made the switch very easy to complete over the phone. Thank you, Spencer!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Patrick Wulfe

April 3, 2025

5  out of  5
rating by Patrick Wulfe
"Fantastic service! They really go above and beyond, 10/10 would recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Jessica Gage

March 19, 2025

5  out of  5
rating by Jessica Gage
"McKenzie helped me get started with my quote. She has been So helpful. She helped me understand so many things that my most recent insurance never told me about. I want to say thank you so so much McKenzie for being an amazing human. I would also like to thank Spencer Hall for calling me today and helping me with understanding things I’ve had on my mind with life insurance and income protection. I feel at ease knowing that at any time I can call with any question and know you’ll help. Thank you Team State Farm"
We responded:
"Thank you for taking the time to meet with us today Jessica. We strive to do our best for our customers everyday. Looking forward to helping you in the years to come!"
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Brooke Byers

February 22, 2025

5  out of  5
rating by Brooke Byers
"Thank you to Spencer Hall and team. Everyone was helpful and answered all my questions and provided additional information to make decision easy. Great service and friendly staff."
We responded:
"Happy to help Brooke, glad we could make the process easy and simple for your insurance needs!"
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Molly Bullinger

November 9, 2024

5  out of  5
rating by Molly Bullinger
"Spencer is great to work with! He is extremely knowledgeable and helpful in making important decisions regarding coverage. I highly recommend working with him!"
We responded:
"It was a pleasure to serve you, Molly. We are excited to welcome you to our State Farm family!"
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Nolan Walsh

September 12, 2024

5  out of  5
rating by Nolan Walsh
"I highly recommend Spencer and his team for any of your insurance needs! Spencer is extremely knowledgeable and takes the time to explain the different coverages and endorsements in detail, making sure you understand all your options. On top of that, he was able to save me money on my premium without sacrificing coverage. Excellent service and expertise!"
We responded:
"Nolan, thank you for your kind words and recommendation. I'm glad that you found our explanations on coverages and endorsements helpful. It's great to know we could help you save on your premium without compromising your coverage. We appreciate your trust in our team and look forward to assisting you with any future insurance needs. - Spencer Hall - State Farm Insurance Agent, Portland, OR"
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Melissa Watts

September 7, 2024

5  out of  5
rating by Melissa Watts
"Spencer made switching insurance companies easy! He was able to get us more coverage and still save money! Spencer is knowledgable, detailed, and thorough. On top of that he is personable, friendly, and will put any anxieties at ease. You really should consider switching to State Farm for all of your insurance needs and choose Spencer as your agent. You will appreciate his authenticity and approachable demeanor, especially as he helps you navigate an area that can be stressful and confusing for many people (including me!). Thank you, Spencer!"
We responded:
"Melissa, we are happy to have your family on board. Thank you for taking the time to review your coverages with us so diligently. I am glad we were able to set something up that works great for you!"
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Jen Hartwell

September 6, 2024

5  out of  5
rating by Jen Hartwell
"Spencer has been so easy to work with through the process of setting up a new car insurance policy. He provided several different policy options with competitive pricing. Spencer took the time to review everything thoroughly to ensure I felt comfortable with the coverage options and quote. He responds very fast and is very detail oriented. I’d highly recommend reaching out to Spencer for any insurance needs!"
We responded:
"It was a pleasure working with you Jen, welcome to our State Farm family!"
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Kevin Watts

August 28, 2024

5  out of  5
rating by Kevin Watts
"Spencer is such an amazing State Farm agent! I have never met anyone as helpful and as knowledgeable as he is. Spencer was also able to save us so much money when we switched over. He is super friendly and goes above and beyond what you would think a typical insurance agent would be doing. There wasn’t a question he couldn’t answer and he will spend as much time explaining things to you as needed. State Farm is great. But Spencer make them amazing."
We responded:
"Kevin, thank you for your wonderful review. I'm glad to hear that you found our service helpful and knowledgeable. It's great that we could save you money and provide thorough explanations. Your satisfaction is important to us, and we're always here for any future needs or questions. - Spencer Hall - State Farm Insurance Agent, Portland, OR"
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Robby Davis

December 20, 2023

5  out of  5
rating by Robby Davis
"Spencer and his team were extremely easy to work with. We have several nuances that we had to get taken care of and the team we worked with made the process easy and straight forward."
We responded:
"Robby, thank you for the positive review! We appreciate you taking the time to share your experience with our team. Please don't hesitate to reach out if you need anything!"
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Sebastian Landaverde

November 28, 2023

5  out of  5
rating by Sebastian Landaverde
"Excellent service and very professional. This agency makes it very simple to cover the important aspects of your life and to have a sense of peace. Special thanks to McKenzie for handling my case seamlessly!"
We responded:
"We love seeing reviews like this, Sebastian! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"