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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Samantha M. Simmons

February 3, 2026

5  out of  5
rating by Samantha M. Simmons
"Erin is absolutely fantastic! Helpful, kind, sweet, and went above and beyond to help me! Thanks so much! (:"
We responded:
"Thank you so much for your wonderful review, Samantha! We're thrilled to hear that Erin provided you with such a helpful and kind experience. We truly appreciate your kind words and are glad she could go above and beyond to assist you. Thanks again for choosing our office—we look forward to serving! 😊"
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Venny Skorchev

January 17, 2026

5  out of  5
rating by Venny Skorchev
"Very fast and professional"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Spencer Hall’s Team here in Portland . "
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Tonya Kosmas

January 15, 2026

5  out of  5
rating by Tonya Kosmas
"Erin Thomas at State Farm is fantastic. She made switching from GEICO incredibly easy and saved me a significant amount of money on two policies. Erin took the time to explain every detail, matched my coverage needs perfectly, and never made me feel rushed or pressured. Her professionalism, kindness, and transparency really stood out. If you’re looking for someone who genuinely cares about helping you get the best rate and the right coverage, Erin is the one to call. Highly recommend."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Spencer Hall’s Team. "
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Allison Parris

January 11, 2026

5  out of  5
rating by Allison Parris
"Really happy to work with Spencer and team!! Very accommodating, professional, straight forward, and kind. He made the process easy and we are looking forward to continue working with him!"
We responded:
"Thank you, Alli! I truly appreciate your feedback. It was great working with you, and I’m glad we could make the auto, renters, and life insurance process smooth and simple. My team and I are always happy to help, and we look forward to continuing to work with you!"
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Courtney Bowden

January 7, 2026

5  out of  5
rating by Courtney Bowden
"I spoke with Whittney and she was amazing! She explained to me the different coverage types and we walked through several scenarios so that I could have the best value car insurance for my needs. Overall great communication & energy through the phone. Definitely recommend :)"
We responded:
"Courtney, thank you so much for your kind words! I’m thrilled to hear that Whittney provided you with clear explanations and helped you find the best car insurance coverage for your needs. We pride ourselves on great communication and personalized service, so it means a lot to know that came through during your experience. Thanks again for the recommendation, and please don’t hesitate to reach out if you need anything else!"
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Annette Johnson

January 6, 2026

5  out of  5
rating by Annette Johnson
"I can’t say enough good things about Spencer at State Farm. He is incredibly responsive, follows through on everything he says, and communicates clearly and consistently. Integrity and professionalism truly set him apart. If you’re looking for a reliable auto and home insurance agent who genuinely has your best interests in mind, Spencer is the one."
We responded:
"Thank you so much, Annette! I truly appreciate your kind words and am glad to hear that my commitment to clear communication and follow-through has made a positive impact. It’s always my goal to provide reliable service with integrity and knowing that you feel supported means a lot to me. Please don’t hesitate to reach out if you ever need anything else. Thanks again for choosing me as your State Farm agent!"
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Michael Turner

January 3, 2026

5  out of  5
rating by Michael Turner
"Spencer and his entire staff are outstanding. From our first meeting, they’ve been friendly, honest, and genuinely focused on what’s best for us, not just making a sale. They take the time to explain options clearly, answer questions without pressure, and make sure we’re getting the most cost-effective coverage possible. Every interaction feels personal and professional, and it’s clear they truly care about their customers. Highly recommend this office to anyone looking for insurance you can trust with service that goes above and beyond."
We responded:
"Thank you, Michael, for the great review. We appreciate the trust you’ve placed in us for your auto insurance needs. Our team is always focused on clear communication, honest advice, and finding the best coverage for our customers. We’re grateful for the opportunity to work with you and are always here if you need anything."
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lesli Turner

January 2, 2026

5  out of  5
rating by lesli Turner
"Spencer and his entire staff were awesome! I would highly recommend this State Farm agency!"
We responded:
"Thank you so much, Lesli! I truly appreciate your kind words and recommendation. My team and I are grateful for the opportunity to help, and we’re always here whenever you need us!"
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Carol Criswell

December 16, 2025

5  out of  5
rating by Carol Criswell
"After calling about five other companies looking for better rates for our bundled home auto and umbrella insurance, I reached out to State Farm and was connected with Whitney. Not only wore the rates and coverage better than our existing coverage, but Whitney was a pleasure to work with. Whitney is very informed and very professional. Whitney made what is sort of a tedious task worth it!"
We responded:
"Thank you so much for your kind words, Carol! I’m delighted to hear that Whitney was able to provide you with better rates and coverage for your bundled home, auto, and umbrella insurance. It’s wonderful to know that she made the process easier and more enjoyable for you. We truly appreciate your confidence in State Farm as well as our agency and look forward to continuing to serve your insurance needs for years to come!"
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Donna Whitehead

December 15, 2025

5  out of  5
rating by Donna Whitehead
"Spencer was very helpful. He explained everything in our policy and even was able to save us almost $50.00 a month. The warm atmosphere that his office presented from the very first contact is why we chose his office. Recommend highly."
We responded:
"Thank you so much for your wonderful feedback, Donna! I’m glad I could help explain your policy clearly and find ways to save you nearly $50 a month. It means a lot to me that the warm atmosphere of our office made a positive impression from your very first contact. I truly appreciate your recommendation and look forward to assisting you in the future!"
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Maria Aceves

December 11, 2025

5  out of  5
rating by Maria Aceves
"Amazing customer service,if you looking for insurance and dont know where to go for one I really recommend to give them a call you will not regret it,thank so much for helping find the perfect plan for me and my family is much appreciated."
We responded:
"Maria, we are glad that Erin was able to help you with your auto, renters', and life insurance needs. Thank you for taking the time to chat with us."
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jose hincapie

December 10, 2025

5  out of  5
rating by jose hincapie
"Whittney made the process super smooth and fair. Overall awesome person to work with, highly recommended."
We responded:
"Jose, we truly appreciate your wonderful feedback! It’s great to know that Whittney was able to make the process easy and fair for you. Your recommendation means a lot to our team. We look forward to assisting you again down the road!"
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Mary Jane Supnet

December 10, 2025

5  out of  5
rating by Mary Jane Supnet
"Spencer Hall is very knowledgeable & professional with a warm personal touch with his dealings. He assisted me well until the end. Needed an immediate assistance & he came thru explaining the coverages, getting me available discounts. He is by far the most friendliest & informative insurance agent in my 30 years of car insurance journey. Highly recommended. Excellent job Spencer."
We responded:
"Hi MJ, Thank you so much for your kind words! I’m truly honored to hear that my knowledge, professionalism, and personal approach made such a positive impact on your insurance experience. It was my pleasure to assist you promptly and help you find the best coverage and discounts available. Your recommendation means a lot to me, especially coming from someone with 30 years of experience. Please don’t hesitate to reach out anytime—you can count on myself and my team to be here for you!"
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Eric Correll

December 10, 2025

5  out of  5
rating by Eric Correll
"Spencer’s team saved me $200 a month!"
We responded:
"Hi Eric, I’m so glad to hear we were able to save you $200 a month on your auto insurance! It was a pleasure working with you to find better coverage at a great price. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for your trust—my team and I here to help whenever you need!"
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Miranda Mawhinney

December 5, 2025

5  out of  5
rating by Miranda Mawhinney
"Had such a great experience with Whittney! She was so helpful and got me set up with everything I needed. Definitely recommend working with her."
We responded:
"Miranda, thank you for the great review! We’re glad Whittney was able to help you get everything set up with your auto insurance and make the process easy. We appreciate your recommendation and are always here to help! — Spencer Hall State Farm Agency"
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Francisco Ontiveros Nunez (Leaked99)

December 5, 2025

5  out of  5
rating by Francisco Ontiveros Nunez (Leaked99)
"Talked with Spencer Hall over the last few days and he helped be set up my car insurance, and he even worked with me to help me find the best price under Statefarm! Working with him was extremely pleasant and I’m very happy to be a new customer with him being my new agent."
We responded:
"Francisco, thank you so much for the great review! It was a pleasure working with you over the last few days and helping you get your auto insurance set up. I’m really glad we were able to get you set up with State Farm. I’m excited to have you as a new customer and truly appreciate your trust. My team and I are here anytime you need anything — welcome to the agency!"
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Trisha Shollenburg

November 26, 2025

5  out of  5
rating by Trisha Shollenburg
"I can honestly say I have never had a better experience when it comes to insurance! Spencer took the time to listen to my situation and what I felt I needed and when I say listen, he really did. Really listen. Didn't talk over the top of me or try to push anything on me. He thoroughly explained things that I had no idea about. No one had ever taken the time to explain how liability really works. I feel like he truly took the time to get to know me like an insurance agent should. I have a better view of the bigger picture now & I will be moving all my policies this way. Thank you so much Spencer! I work forward to working with you & your team!"
We responded:
"Trish, Thank you so much for your kind words! It truly means a lot to me that you felt heard and that I could help clarify how liability and your insurance work. Taking the time to understand your unique situation is very important to me, and I’m glad I could provide the guidance you needed. I’m excited to have you move all your policies over and look forward to working with you and supporting you every step of the way. Thanks again for your trust! Best, Spencer"
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Jessica Collins

November 25, 2025

5  out of  5
rating by Jessica Collins
"Whitney, at spencer Hall was extremely helpful explaining my options, going over different situations that could arise that i had not thought about. All being mindful of what i could spend. Very impressed and Greatful i choose this agent. 💯% recommend."
We responded:
"Thank you so much, Jessica, for your kind words! We're thrilled to hear that Whitney was able to guide you through your options with such care and attention to your budget. It's wonderful to know she helped you feel confident every step of the way. We truly appreciate your recommendation and are grateful you chose our office. If you ever need anything else, don’t hesitate to reach out!"
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Steve Maezes

November 19, 2025

4  out of  5
rating by Steve Maezes
"Whitney was very helpful and helping me make a decision to acquire insurance at State Farm.. Remarkably informative and it was definitely worth the value in dollars. Thanks again."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know! "
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Meranda

November 10, 2025

5  out of  5
rating by Meranda
"Fantastic people, my agent really went up to bat for me. I spent too much time and too much money at other instance agencies and then circled back to State Farm and I'm particularly excited to be working with Spencer Hall. Thanks!"
We responded:
"Meranda, I am glad we connected and I was able to help! My team and I are here to help make sure life goes right! - Spencer"
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Amy Metzler

November 8, 2025

5  out of  5
rating by Amy Metzler
"I have worked with them several years now. They are very responsive and get back to me with information right away and work to ensure I’m receiving the best rates possible."
We responded:
"Amy, we truly appreciate your loyalty and thoughtful feedback! It’s wonderful to know that our team has consistently been prompt and attentive in providing you with the best rates. Your satisfaction is very important to us, and we’re grateful for the opportunity to continue supporting you. Thanks again for your kind words!"
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Wes Moore

November 5, 2025

5  out of  5
rating by Wes Moore
"The Spencer Hall State Farm team is absolutely great to work with! Everyone there is so friendly, courteous, and easy to talk to. They really take the time to make sure everything is done right and that you understand all the details. You can tell they genuinely care about their clients, and that makes all the difference. Highly recommended."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Olivia Bryson

October 25, 2025

5  out of  5
rating by Olivia Bryson
"Whittney was super helpful and wonderful to chat with! She explained everything thoroughly as well!"
We responded:
"Olivia, thank you for your kind words! We are glad that Whittney was able to throughly talk through your auto and life insurance options. Please don’t hesitate to reach out to our office in the future, welcome to our State Farm family!"
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Michael Self

October 25, 2025

5  out of  5
rating by Michael Self
"I recently started a new car insurance policy through state farm. Whitney Calton was extremely professional,helpful and friendly answering every question I had. Extremely happy with the overall experience and interaction."
We responded:
"Hi Michael, Thank you so much for sharing your positive experience! We're thrilled to hear that Whitney provided you with professional, helpful, and friendly service throughout your new car insurance policy process. Your satisfaction means a lot to us, and we're glad we could make the experience smooth and enjoyable for you. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Welcome to the State Farm family!"
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ML Hilton (Seller)

October 24, 2025

5  out of  5
rating by ML Hilton (Seller)
"Very responsive company. Every person I’ve interacted with at this company is professional, knowledgeable, helpful, and prompt."
We responded:
"Marie, thank you so much for your kind words! We’re thrilled to hear that our team has been professional, knowledgeable, and prompt in assisting you. Your feedback means a lot to us and motivates us to continue delivering excellent service. We look forward to working with you again in the future!"